Privacy policy

iDLaw would like to express our gratitude to customers for visiting our website https://idlaw.vn, which is owned by iDLaw Limited Liability Company. We respect and are committed to protecting the privacy of your personal information when interacting on this website. Please read on to understand our privacy policy. Our privacy policy is based on LEGAL BASIS and includes the following CONTENT:


A – LEGAL BASIS

  • Article 34 of the Civil Law;
  • Articles 26, 41 of the Cybersecurity Law;
  • Articles 16, 17, 18, 19 of the Information Security Law;
  • Articles 46, 48 of the Electronic Transactions Law;
  • Articles 21, 22, 23 of the Information Technology Law;
  • Article 288 of the Criminal Law;
  • Articles 68, 69, 70, 71, 72, 73 of Decree No. 52/2013 on e-commerce.

B – CONTENT OF THE PRIVACY POLICY

1. Purpose of collecting personal information:

The collection of personal information on the website https://idlaw.vn includes: full name, email address, phone number in sections such as “Ask a Lawyer,” “Schedule an Appointment with a Lawyer,” “Request Services.” When customers submit questions for consultation, want to schedule appointments, or request services, the company will contact them to confirm and ensure their rights.

2. Scope of using customer information:

iDLaw uses the information provided by customers to:

  • Contact and provide advice to customers, answer inquiries upon request;
  • Provide information about services to customers if requested;
  • Support customers in using our services: Sending email instructions, legal procedures, requested content, etc.

3. Retention period of customer information:

Customers’ personal data will be stored by iDLaw until a request for cancellation is made. In all cases, customers’ personal information will be strictly protected on the website system https://idlaw.vn.

4. The following are the situations in which the customer’s personal information or information regarding the use of legal consulting services at https://idlaw.vn will be disclosed to third parties:

  • iDLaw
  • We do not disclose personal information or information about the use of our legal consulting services at https://idlaw.vn to third parties, except in the following cases:

– When the customer gives their consent to provide information to a third party.
– When there is a legal request from a government agency.

5. The address of the entity collecting and managing customer information:

iDLaw CO., LTD – No. 8 Street 6, Cityland Park Hills Residential Area, Ward 10, Go Vap District, Ho Chi Minh City

  • Phone: 0782244468
  • Email: info@idlaw.vn
  • For inquiries regarding the collection and processing of personal information related to service users, customers can contact the hotline at 0782244468.

6. Methods for customers to access and modify their personal data on the website https://idlaw.vn:

Customers have the right to request iDLaw CO., LTD to make changes or delete their personal information on the website https://idlaw.vn. They can contact iDLaw CO., LTD via email (info@idlaw.vn) or the hotline at 0782244468.
In case customers have complaints regarding the disclosure of customer information and misuse of customer information, iDLaw CO., LTD will handle the situation through verification and appropriate processing. If necessary, the involvement of authorized agencies and organizations will be sought.

7. Commitment to customer information security:

Any intentional act of disclosing or misusing customer information will be condemned and dealt with accordingly. iDLaw CO., LTD is committed to ensuring the absolute security of customer information, documents, and work exchanges.

8. Changes to the information security policy:

In the event of any changes in the information security policy, we will notify on the website https://idlaw.vn and submit the necessary notifications to the relevant authorities as required.
For any suggestions or feedback, please contact iDLaw CO., LTD via the hotline at 0782244468 or email at info@idlaw.vn.

Thank you for your attention!

iDLaw CO., LTD